What Makes Referrals Happen?

I agree with sales guru Jeffrey Gitomer, when he states that referrals should be earned, not asked for.

• Earn referrals with value perceived by customer in the relationship. 
• Earn referrals with value-based actions. 
• Earn referrals with quality of relationship. 
• Earn referrals with memorable service. 
• Earn referrals with quality of product. 
• Earn referrals with reliability. 
• Earn referrals with consistency. 
• Earn referrals with speed of response.

See more here.